You’ve built your journeys, your emails look great, and your segments are humming. But what happens around those journeys? That’s where Power Automate comes in.
In this session, David Vargas walks through practical Power Automate flows built specifically for Dynamics 365 Customer Insights – Journeys users.
You’ll see how to:
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- Alert sales in real time when a high-value contact submits a form or hits a key journey milestone, so no hot lead sits waiting
- Trigger a journey from outside Customer Insights – Journeys using custom triggers, connecting events from other systems directly to your campaigns
- Keep your data clean automatically by updating records, consent, or contact details based on engagement, without manual cleanup
Whether you’re new to Power Automate or already dabbling, you’ll leave with clear, repeatable patterns and a better sense of how to extend Customer Insights – Journeys beyond its out-of-the-box capabilities.
Watch now:
