Introducing: The Knowledge Hub
Your AI-powered gateway to mastering customer engagement
Sign up free and get instant access to:
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- Video-based course library: Learn at your own speed with actionable guides on Dynamics 365 CI/CE, Power Platform, and more.
- Exclusive Webinars: Stay updated on product releases, best practices, and customer engagement strategies.
- Scenario-Based Learning Paths: Gain step-by-step guidance for real-world challenges like optimizing sales or launching campaigns.
Want expert guidance? Upgrade to Premium for $99/month and book up to three 1:1 sessions a month with Coffee + Dunn experts, a $450 value.
Sign up today to begin your next-level education adventure.
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Who’s it for?
New Dynamics 365 Users
Learning how to navigate a new tool can be tricky. The Knowledge Hub combines functional best practices with useful how-to’s and walkthroughs covering core areas of Dynamics 365 Sales, Customer Insights, and Customer Service.
IT Leaders
The Knowledge Hub accelerates system adoption by providing admin-level and end-user training courses in an easy-to-understand format, reducing the need for additional IT training resources.
Go-to-Market Leaders
Looking to get the most value out of your technology investment? Give your whole team free access to continuing education that keeps everyone using the tools best aligned with your business goals, and add expert guidance when you need it.
Unlock These Benefits With The Knowledge Hub
Self-Paced, Course-Based Education
At your pace and on your terms. Access engaging courses with actionable steps covering Dynamics 365 CI/CE, Power Platform and more, from how-to guides to expert tips. Learn best practices to master product features and solve key challenges.
Coffee + Crams: Live + On-Demand Webinars
Stay ahead of the curve. Join live discussions or catch up on-demand to explore new releases, Dynamics 365 and Power Platform product updates, and best practices on customer engagement.
Scenario-Focused Learning Paths
Each learning toolkit is crafted around specific scenarios, from launching targeted marketing campaigns and enhancing customer journeys to optimizing sales processes, providing subscribers with step-by-step guidance and actionable strategies to solve common business challenges.
1:1 Discussions with Marketing, Sales, and Dynamics 365/Power Platform Experts
Available with Premium
Need personalized advice? Book 30-minute or 1-hour Coffee Break with seasoned experts to receive tailored functional or technical advisory. We’ll dive into your challenges, discuss specific use cases, and uncover solutions that maximize the value of your technology.
Six Benefits of the Knowledge Hub
How It Works
Step One: Sign up free
Create your free account and get instant access to courses, learning paths, and webinars.
Step Two: Take it for a spin
Work through courses at your own pace, follow learning paths built around real-world scenarios, and join Coffee + Crams live or on demand.
Step Three: Maximize your impact
When you’re ready for tailored guidance, upgrade to Premium and book 1:1 Coffee Breaks to solve challenges specific to your Dynamics 365 environment.
Ready to unlock your gateway to mastering customer engagement?
Expert-curated courses, personalized guidance, and actionable insights you can trust. Whether you’re troubleshooting Dynamics 365 CE challenges or optimizing customer engagement strategies, the Knowledge Hub has you covered.
Frequently Asked Questions (FAQs)
1. How will joining The Knowledge Hub benefit my marketing or sales goals?
The Knowledge Hub equips you with practical tools, expert guidance, and actionable strategies to improve campaigns, enhance customer engagement, and optimize sales outcomes.
2. Do the learning paths cover real-world challenges?
Yes, the platform provides scenario-based learning paths, offering step-by-step guidance to address specific challenges like launching campaigns or optimizing customer journeys.
3. What courses can I access on The Knowledge Hub?
The Knowledge Hub offers self-paced courses on Dynamics 365 CI/CE, Power Platform, including step-by-step walkthroughs and best practices. Courses are tailored to help you solve real-world sales, marketing, and services challenges and master product features at your pace.
4. How do 1:1 Coffee Breaks work?
Coffee Breaks are included with the Premium subscription. Members can book up to three sessions per month with Coffee + Dunn experts in marketing, sales, Dynamics 365, and Power Platform for tailored advice on their specific questions or challenges.
5. Is the Premium subscription flexible, and how can I cancel?
Absolutely. Your Knowledge Hub Premium subscription is month-to-month, so you can cancel anytime without long-term commitments. This gives you the freedom to explore the resources risk-free.
6. Can I upgrade later?
Yes. You can upgrade to Premium at any time to start booking Coffee Breaks.