You’ve built your journeys, your emails look great, and your segments are humming. But what happens around those journeys? That’s where Power Automate comes in. In this session, David Vargas walks through practical Power Automate flows built specifically for...
Community Summit North America 2026 brought the Microsoft Dynamics 365 and Power Platform community together in Nashville—and the conversations didn't stop when the sessions ended. In a new episode of the MSDW Podcast, Susana Ramos, VP of Commercial Services at...
Join Coffee + Dunn at Community Summit NA 2026 in Nashville for two practical, no-fluff sessions on Dynamics 365 Customer Insights, email deliverability, and real-world implementation strategies. Learn from experienced practitioners and walk away with actionable insights you can apply immediately.
If your marketing team says their campaigns filled your pipeline, but your sales team says the demo sealed the deal, you already know how this disconnect goes. Your customer success team adds another layer, and no one can say for sure which activity produced...
Once your sales team closes a deal, intensive customer success and retention work begins. Someone builds a quote, and another drafts the contract. For many organizations, revenue recognition then happens inside finance but is disconnected from the customer and deal...
Over the many years we've worked with mid-market organizations, we've seen situations where the marketing team celebrates a spike in leads, but the sales team says most of them don't turn into paying customers. We've also seen the finance team question these...