Feature: Community Summit NA 2026 Recap – Susana Ramos Joins the MSDW Podcast

Written by Susana Ramos



October 21, 2026



MSDW Podcast Feature - Community Summit NA 2026 recap

Community Summit North America 2026 brought the Microsoft Dynamics 365 and Power Platform community together in Nashville—and the conversations didn’t stop when the sessions ended.

In a new episode of the MSDW Podcast, Susana Ramos, VP of Commercial Services at Coffee + Dunn, joins Elif Item of Item by Item, Asif Rehmani of VisualSP, and Frank Vukovits of Delinea to unpack what Microsoft announced, what attendees were really asking about, and which themes will shape the year ahead.

Listen to the full episode on MSDynamicsWorld.com.

Turning Summit inspiration into results? Talk to the Coffee + Dunn team about your Dynamics 365 Customer Insights roadmap.

AI, Dynamics 365, Dynamics 365 Customer Insights, Marketing Technology

Find what you’re looking for

Stay current

Get our monthly Dynamics 365 insights delivered to your inbox.

SUBSCRIBE →

Relevant Posts

Blog

7 Customer Insights Takeaways from Community Summit NA 2026

Community Summit NA 2026 brought the Dynamics 365 community to Music City for a week of sessions, demos, and hallway convos (to no one’s surprise, most of them centering around AI). The Coffee + Dunn team spent the week in sessions (including two of our own),...

Community Summit NA 2026

Join Coffee + Dunn at Community Summit NA 2026 in Nashville for two practical, no-fluff sessions on Dynamics 365 Customer Insights, email deliverability, and real-world implementation strategies. Learn from experienced practitioners and walk away with actionable insights you can apply immediately.

Dynamics 365 Customer Insights Implementation Checklist

A successful Dynamics 365 Customer Insights implementation takes more than great technology. It takes the right strategy, ownership, processes, and planning. Download our CI Implementation Checklist to identify common implementation pitfalls and evaluate whether...