MANAGED REVENUE OPERATIONS ⋅ TRAINING + ENABLEMENT
Your Microsoft Investment.
Finally working.
DUNN Right Services gives your team certified Dynamics 365 CE experts on demand—so your technology drives results, not headaches.
| ✓ Certified D365 CE experts on demand | ✓ Plans starting at $6,500/mo |
| ✓ No hiring cycles or knowledge gaps | ✓ One dedicated point of contact |
| ✓ Strategy + execution + support | ✓ 6-month minimum, flexible from there |
Transparent pricing. Certified experts. Measurable outcomes.
The Solution
You Paid For The Platform.
The ROI Never Showed Up.
Dynamics 365 is a powerful platform. But power without the right team behind it just sits there—costing you money every month. We hear the same frustrations every week.
“Adoption”
“Nobody uses the CRM the way it was supposed to be used. Everyone has a workaround.”
“Staffing”
“Our best Dynamics person just left. And they took all the knowledge with them.”
“Capacity”
“We know what we want to build. We just don’t have the bandwidth to actually do it.”
“Marketing”
“Customer Insights – Journeys is set up, but our campaigns aren’t performing the way they should.”
“Support”
“Every time something breaks, we’re waiting days for Microsoft support to get back to us.”
“Value”
“We’re paying full price for the Microsoft stack and using maybe a third of what we’re paying for.”
One Team. Every Layer Covered.
Dynamics 365 CE was built to drive growth—but only when you have the right strategy, the right skills, and the right ongoing support in place. Most teams don’t. That’s exactly what DUNN Right Services fixes.
The Solution
DUNN Right Services is a managed services program built around your Dynamics 365 CE environment. We work as an extension of your team—handling strategy, support, marketing execution, and training so you can focus on growing the business.
Advisory + Strategy
Campaign planning, lead management, and organizational strategy.
Marketing Orchestration
Campaign execution, content management, and subscription operations.
Application + Technical Support
Troubleshooting, triage, custom extensions, and MSFT ticket assistance.
Training + Education
Onboarding programs, guided curriculum, and skillset optimization.
Choose Your Plan
Predictable costs. Flexible support.
All plans include access to our full team of certified Dynamics 365 CE experts.
Advise
Self-sufficient teams that want over-the-shoulder CE support on an as-needed basis.
starting at
- Access to full team of SMEs
- CI – Journeys Support
- MSFT Ticket Assistance
- Campaign Analysis
- Solution Optimization
- Quarterly Business Reports
Grow
Teams growing in CE maturity and exploring new optimization opportunities.
starting at
$12,500/mo
Save 11% vs. hourly
- Access to full team of SMEs
- CI – Journeys + Data Support
- MSFT Ticket Assistance
- Campaign Analysis
- Solution Optimization
- Quarterly Business Reports
- Priority Support
Transform
Teams ready to fully outsource managed services, from planning to execution and analysis.
starting at
$23,500/mo
Save 23% vs. hourly
- Access to full team of SMEs
- CE Support (Sales, CI, Service)
- MSFT Ticket Assistance
- Campaign Analysis
- Solution Optimization
- Quarterly Business Reports
- Priority Support
Based on a minimum six-month commitment.
What This Looks Like In Practice
The outcomes clients come back for.
Day 1
Expert CE coverage starts immediately—no job postings, no 90-day ramp, no knowledge gaps to fill
$0
In recruiting or placement fees—ever. Predictable monthly investment, not open-ended headcount spend
100%
Knowledge retention when your internal team changes—continuity that doesn’t walk out the door
4-in-1
Strategy, technical support, marketing orchestration, and training—one team, one engagement, one contact
“We went from zero adoption to our entire sales team actually using the CRM within 60 days. The DUNN Right team felt like they were in the office with us.”
Director of Information Technology
Cerulli Associates
Trusted By Teams At
Why DUNN Right Services
Built So You Never Fall Behind Again.
Every benefit below is designed to remove a risk your team faces today—and keep it from coming back.
Always current, always certified
Optimized D365 CE Competency
You get experts who are up to date on the latest Dynamics 365 features, Microsoft release waves, and CE best practices—so you’re never making decisions based on outdated knowledge.
No more knowledge walkouts
Reduced Staff Retention Risk
When someone on your team leaves, DUNN Right Services keeps your Dynamics 365 support running without a gap. Your expertise doesn’t pack up and leave with them.
One call. One person. Done.
Single Point of Contact
Stop chasing down multiple vendors and support queues. You get one dedicated contact who knows your environment, your goals, and how to get things resolved fast.
Ready on day one
Faster Onboarding, Less Downtime
Skip the job postings, interview cycles, and 90-day ramp periods. DUNN Right resources already know the tools, the platform, and what best practice looks like in your industry.
A whole team for the price of one
Full CE Team, No Overhead
Get the collective knowledge of a specialized team of Dynamics 365 CE experts—without the cost of building that team in-house. Deep expertise across strategy, marketing, data, and technical support, all included.
Predictable budget, zero surprises
Reduced Hiring + Recruiter Costs
No placement fees. No constant headcount searches. No surprise bills. DUNN Right gives you a flat monthly rate and flexible capacity—so your budget goes toward outcomes, not overhead.
Common Questions
Let’s Get You Unstuck.
Here are the four questions we hear most from teams before they start.
We already have an internal IT or CRM team. Why do we need this?
Most internal teams are great at keeping the lights on—but DUNN Right Services is built for the work that falls through the cracks: campaign optimization, Dynamics 365 release adoption, advanced CE configuration, and ongoing strategic improvement. Think of us as the specialized layer your team can lean on without having to hire for it. We make your internal team better, not redundant.
What if we only need occasional help—not a full monthly commitment?
Our Advise plan at $6,500/mo is designed for exactly that; you’re not paying for time you don’t use. If you need something even lighter, we also offer prepaid blocks of 10 hours at $295/hr for teams that want on-demand access without a monthly plan. Either way, you get the same certified team—just sized to your needs.
What happens if our needs grow or change mid-engagement?
Plans are designed to scale with you. Teams regularly start on Advise and move to Grow or Transform as their CE maturity increases and their needs expand. We review your usage and goals each quarter in a Quarterly Business Report, and we’ll proactively recommend a plan change if your current level isn’t the right fit anymore—up or down. If a one-time project goes beyond your allocated hours, we’ll flag it and submit a change request before the work starts—no surprise invoices.
How long before we start seeing results?
Most clients see meaningful improvements in the first 30-60 days—especially around campaign performance, support resolution time, and team adoption. The 6-month commitment isn’t a lock-in: it’s the minimum time needed to move from “getting started” to “driving consistent results.” We’ve found that teams who stick with the program through that initial period see compounding returns as the work builds on itself. Your first Quarterly Business Report will show you exactly what changed and what’s next.
New Engagements Start Monthly—Reserve Your Spot
Stop Waiting On Your Platform To Pay For Itself.
Let’s talk about where your Dynamics 365 CE environment is today—and build a plan to make it work the way it was supposed to. No pressure, no pitch deck. Just a real conversation.
• Certified D365 CE experts on demand • Plans from $6,500/mo • Single point of contact • No hiring cycles or knowledge gaps • Quarterly Business Reviews included