Join Coffee + Dunn at Community Summit NA 2026 in Nashville for two practical, no-fluff sessions on Dynamics 365 Customer Insights, email deliverability, and real-world implementation strategies. Learn from experienced practitioners and walk away with actionable insights you can apply immediately.
Preference center: ready. Journeys: built. But are you actually compliant? Made for marketers running Customer Insights – Journeys who need to understand how consent really works under the hood, we'll cover the consent hierarchy in CI-J, how it captures and...
Watch a practical walkthrough of building better emails in Customer Insights – Journeys (CI-J). We'll cover email best practices, the CI-J basics every marketer should know, and a few lesser-known tips that don't show up in the documentation. We'll also take a look...
There's using AI, and then there's turning AI into measurable business value. So, how do you get there? In this session, we'll break down how Copilot + Agents in Customer Insights can help you: Accelerate audience creation and campaign execution Generate and...
New releases = new tips. Your latest rapid-fire field guide to getting more from Customer Insights. In 60 minutes, we'll walk through 60 hands-on tips drawn from real Customer Insights – Journeys and Data deployments. No fluff, no generic demo content—just the...
You've built the campaign. You've written the emails. You hit send — and then… crickets. If your messages aren't landing in the inbox, none of the rest matters. Email deliverability has never been more complex, and for marketers using Dynamics 365 Customer Insights...