Whether you're a marketing leader strategizing the next big campaign or a marketer looking to accelerate your workflow, understanding the Copilot agents within Dynamics 365 Customer Insights – Journeys can help simplify (+ amplify) your marketing efforts from creation...
Today’s students expect more than just academic instruction; they want experiences that resonate with their personal identities and aspirations. To achieve this, institutions must prioritize creating environments where students feel empowered to drive their own...
In this PartnerTalks session, Director of Marketing Services Susana Ramos sat down with Rick McCutcheon to share exciting updates to Dynamics 365 Customer Insights - Journeys, the importance of looking beyond technology for CE success, and where to find us at Summit NA.
Combining the best of Azure Synapse Analytics, Azure Data Factory, Power BI, and more, Microsoft Fabric provides a powerful and versatile data analytics platform that can help you unlock the full potential of your data. Learn more about the new(ish) kid on the...
In this engaging on-demand webinar, you'll discover how to harness the power of Copilot to drive commercial success and transform your business operations. Thomas Manders, Founder + Managing Director of Coffee + Dunn, along with Rick McCutcheon, strategic advisor and...
We are operating at a time when customers have tremendous power. Today’s consumer is equipped with more access, knowledge, choice, and voice over the brands with which they interact. In addition, they are more informed, connected, and influential over the many crucial...
The deadline for the removal of Outbound (OB) is fast approaching. Whether you’re just beginning your transition to Real-time Journeys (RTJ) or mid-process, bookmark this checklist for valuable insights and actionable steps to help migrate your assets and processes...
Tuesday, September 24 • 11:00 AM - 12:00 PM CDT | Online event Join us for a 1-hour virtual briefing on leveraging Copilot for commercial success in your organization. This session will explore the role of AI in customer engagement strategies, how leading companies...
Learn more on all things D365 Customer Insights Oct 13-17, 2024 | San Antonio Join Coffee + Dunn experts as we share essential tips for mastering Dynamics 365 Customer Insights - Journeys, how to implement a modern consent management approach, and the fundamentals of...
It’s official: Outbound marketing is on its way out of Dynamics 365 Customer Insights – Journeys, with some features ending as early as this year. If you’re still using Outbound, we’ve got some info for you on making the switch to Real-time Journeys (RTJ). Q: So, this...