Dynamics 365 Connected Experience Journey Demo

Leveraging Dynamics 365 Customer Insights, Sales, and Customer Service, fictitious Contoso Coffee brings marketing, business development, and operations together to deliver an end-to-end connected experience for customers.

Relevant Posts

A business professional delivers a presentation at the front of a conference room while colleagues sit in rows of chairs facing a projected slide, listening attentively.

Dynamics 365 Customer Insights Training: What It Should Cover

You just invested thousands in Dynamics 365 Customer Insights. Your team logs in, stares at the dashboard, and has no idea where to start. Sound familiar? Most companies skip proper training and wonder why their expensive platform sits unused. The software works...

Dynamics 365 Sales Training Explained: Approaches, Topics & Outcomes

Buying a CRM doesn't always mean your team will use it. Most sales reps resist adopting new software because they see it as extra work rather than a helpful tool. That resistance kills even the best implementations. The difference between success and failure comes...

Orchestrating the Perfect Event in Dynamics 365 CI – Journeys

Wednesday, February 25th | 9am, 12pm, 3pm EST Join us for a beginner-friendly, practical session designed to help you master the full event lifecycle using Dynamics 365 Customer Insights – Journeys. Whether you’re hosting a small workshop or a large-scale...