This Customer Service Journey demo shows how the Dynamics 365 Customer Service application can create streamlined and automated service communications with contacts and manage the service cases within the system.
Videos
Dynamics 365 Connected Experience Demo: Non-Profit/Association Pt. 2
This New Member & Member Management Journey demo shows an ideal end-to-end member journey including automated contact creation, event management and contact opt-out.
Dynamics 365 Connected Experience Demo: Non-Profit/Association Pt. 1
This Donor Management journey demo shows a journey focused on donor stewardship and the personalization available in Dynamics 365.
On Demand Webinar: Delivering a Connected Student Experience with Dynamics 365
Successful education organizations know that creating a connected experience begins with putting the student at the center of everything that your institution does. In this webinar, you’ll see how Dynamics 365 can create personalized communications at scale with...
Dynamics 365 Connected Experience Journey Demo
Coffee + Dunn Dynamics 365 Sales and Marketing Alignment Demo
Customer Voice Demo
Microsoft Customer Journey Orchestration
Introduction to Dynamics 365 for Marketing: Overview
