Feature: From Dynamics 365 Marketing to Customer Insights Journeys w/PartnerTalks

Managing Director Thomas Manders recently sat down with Rich McCutcheon of PartnerTalks to discuss the transformation of Dynamics 365 Marketing to Customer Insights Journeys, along with how Coffee + Dunn has become a leader in marketing operations within (+beyond) the Dynamics 365 space.

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The 5Ws of Effective Campaign Planning

When’s the last time you sat down and planned—I mean, really planned—a campaign? It’s not easy, I know. Whether you’re launching a new product, increasing brand awareness, or driving customer retention, getting your strategy right can make or break your goals. A...

What Is Dynamics 365 Customer Engagement | How It Works

Managing customer relationships can feel overwhelming. You're juggling emails, tracking leads, handling service requests, and trying to keep everyone on your team in sync. Sound familiar? Dynamics 365 Customer Engagement solves this challenge by putting all your...

Copilot Wizardry in Dynamics 365 Customer Insights

Watch on demand as Jessica Skinner and Tim Manders explore what AI means for users of Dynamics 365 Customer Insights. In this session, you'll get a firsthand look at Copilot features in both CI - Journeys and CI - Data, plus insights into how generative AI is...