Watch on demand as Jessica Skinner and Tim Manders explore what AI means for users of Dynamics 365 Customer Insights. In this session, you’ll get a firsthand look at Copilot features in both CI – Journeys and CI – Data, plus insights into how generative AI is evolving across the Dynamics 365 Customer Engagement suite.
You’ve built your journeys, your emails look great, and your segments are humming. But what happens around those journeys? That’s where Power Automate comes in. In this session, David Vargas walks through practical Power Automate flows built specifically for...
Community Summit North America 2026 brought the Microsoft Dynamics 365 and Power Platform community together in Nashville—and the conversations didn't stop when the sessions ended. In a new episode of the MSDW Podcast, Susana Ramos, VP of Commercial Services at...
Community Summit NA 2026 brought the Dynamics 365 community to Music City for a week of sessions, demos, and hallway convos (to no one’s surprise, most of them centering around AI). The Coffee + Dunn team spent the week in sessions (including two of our own),...
