Watch on demand as Jessica Skinner and Tim Manders explore what AI means for users of Dynamics 365 Customer Insights. In this session, you’ll get a firsthand look at Copilot features in both CI – Journeys and CI – Data, plus insights into how generative AI is evolving across the Dynamics 365 Customer Engagement suite.
Microsoft Dynamics 365 is one of the most capable revenue platforms on the market. It’s also one of the most underutilized. The gap between what Microsoft Dynamics can do and what most organizations actually get from the platform isn’t a technology problem - it’s...
With 20 years of experience in marketing operations, Susana oversees Coffee + Dunn’s marketing strategy and leads the Managed Services team—aligning brand, demand generation, and revenue initiatives to drive measurable impact and scalable growth.As a marketing...
Go-live day comes and goes. Your team logs into Dynamics 365, fumbles through the interface, and goes right back to the spreadsheets they've always used. You've spent months on the implementation and watched your budget go with it, yet adoption stays flat across...