New to Copilot for Sales? Watch on-demand for a Copilot 101 class as Jackie Hunt, Serina Kwok, and Megan Clark walk through the powerful capabilities within D365 Sales, including its newest Sales Agent. You’ll learn how Copilot streamlines daily tasks, enhances productivity, and helps sellers focus on what matters most, building customer relationships and closing deals.
Copilot vs. AI Agents for Dynamics 365: What’s Best for Customer Engagement? (Pt. 2)
In part one, we broke down the core differences between Copilot and AI agents in Dynamics 365: Copilot assists you in the flow of work, while agents act on your behalf to execute outcomes. Now it's time to get practical, with real-world use cases for sales and...
