Coffee + Cram | Demystifying Consent Management in Dynamics 365 Customer Insights – Journeys

Managing customer consent isn’t just a compliance requirement; it’s essential to building trust and delivering personalized experiences. In this #sixin60 Jessica will share 6 quick tips when it comes to consent management in Customer Insights – Journeys.

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Email Marketing vs. Marketing Automation: Which Do You Need?

Most mid-market teams still rely on standalone email blasts, yet they watch open rates drop, and leads go cold each quarter. Meanwhile, competitors pull ahead with automated workflows that nurture prospects across every channel. The email marketing vs marketing...

Inbox or Ignored Navigating Deliverability in Dynamics 365 Customer Insights – Journeys

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Wednesday, April 29th | 9am, 12pm, 3pm EST You've built the campaign. You've written the emails. You hit send — and then… crickets. If your messages aren't landing in the inbox, none of the rest matters. Email deliverability has never been more complex, and for...

$500K Value Gap in Your Dynamics 365 Implementation

The $500K Value Gap in Your Dynamics 365 Implementation

Your organization has made a significant investment in Microsoft Dynamics 365. The implementation team has finished celebrating, the project manager has closed out the cross-functional user story development, and leadership has moved on to the next corporate...

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Dynamics 365 Customer Insights - Journeys