Six Tips in 60 Seconds: Transition from Outbound to Real-time Journeys

Written by Coffee + Dunn
September 12, 2024
Transition to RTJ

Out with the old, in with the new! In our #Sixin60 series, we’ll serve up six things you should know about the Real-time work area of Dynamics 365 Customer Insights – Journeys in just 60 seconds. As of June 30, 2025, the Outbound marketing module is gradually being removed. To avoid interruptions, stop using Outbound marketing and transition to Real-time Journeys.

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