Six Tips in 60 Seconds: Leveraging Forms in Real-time Journeys

Discover how to enhance your forms in Dynamics 365 Customer Insights – Journeys with this week’s #Sixin60 series, where we share key tips to streamline your form migration from Outbound.

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Getting Started With AI – All You Need to Know

Are you finding it difficult to navigate Microsoft Dynamics 365’s AI features or unsure how to make the most of its intelligent tools? Many users share this challenge, especially those new to generative AI and its role in making conversational AI possible within...

Customer Data Platform Best Practices – Do This Before You Start

Driving better customer engagement with a customer data platform takes more than just picking the right software and turning it on. To see real results, your business needs a thoughtful approach that goes beyond the initial setup. But most businesses go wrong at...

Dynamics 365 Training – Fast Track Your Success

Contrary to popular belief, implementing a new software solution successfully takes more than the proverbial simple flip of a switch. There's no stressing enough that any piece of technology only works as well as the process and people it supports, which means...