This Customer Service Journey demo shows how the Dynamics 365 Customer Service application can create streamlined and automated service communications with contacts and manage the service cases within the system. The demo shows the efficiencies of the system for this journey including an Automated customer service processes.
Go with the Flow: Power Automate Essentials for Customer Insights – Journeys
Tuesday, October 27, 2026 | 9AM, 12PM, 3PM EDT You’ve built your journeys, your emails look great, and your segments are humming. But what happens around those journeys? That’s where Power Automate comes in. In this session, David Vargas walks through practical...
