Dynamics 365 Customer Insights – Journeys: Avoiding Journey Disruption

Written by Coffee + Dunn



May 8, 2024



On July 1, 2024, active journeys in the real-time journeys area that were created on or before May 5, 2022 will stop working. To avoid disruption and follow the steps outlined in this video.

Dynamics 365 Customer Insights, Dynamics 365 Customer Insights - Journeys, Dynamics 365 Marketing, Marketing Automation, Marketing Technology, Outbound to Real-time, Real-time Journeys

Find what you’re looking for

Stay current

Get our monthly Dynamics 365 insights delivered to your inbox.

SUBSCRIBE →

Relevant Posts

Business professional reviewing revenue operations strategy charts and line graph performance data.

Blog

Revenue Operations Strategy: How to Align Teams, Data, and Tech

As a revenue leader, you've probably pulled 3 reports before a pipeline review and got 3 different numbers for the same quarter. The mismatch happens often because your marketing, sales, and customer success teams measure different metrics and hardly synchronize...

The Permission Slip: Managing Consent in D365 Customer Insights – Journeys

Preference center: ready. Journeys: built. But are you actually compliant? Made for marketers running Customer Insights – Journeys who need to understand how consent really works under the hood, we'll cover the consent hierarchy in CI-J, how it captures and...

RevOps Implementation Guide for Sales, Marketing, and CS

Revenue rarely stalls because of a lack of effort. The problem is that your sales, marketing, and customer success teams often work from 3 separate versions of the truth, while each team defends numbers the others reject. You can solve the disconnect with a RevOps...