Dynamics 365 Customer Insights Demo

See how Contoso Coffee uses Dynamics 365 Customer Insights – Journeys and Data to deliver personalized, data-driven marketing. Follow a real customer journey from ad click to purchase, powered by AI, automation, and unified data. Watch the demo and explore what’s possible.

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Community Summit NA 2026

Join Coffee + Dunn at Community Summit NA 2026 in Nashville for two practical, no-fluff sessions on Dynamics 365 Customer Insights, email deliverability, and real-world implementation strategies. Learn from experienced practitioners and walk away with actionable insights you can apply immediately.

6 Best CRM Implementation Companies (How to Choose the Right One)

If your sales representatives treat your CRM like a chore they do once in a while to complete a forecast report, you shouldn’t blame them or the platform. It’s possible that the company that helped you implement the CRM never mapped how your sales, marketing, and...

Dynamics 365 CRM Implementation: Steps, Cost, and Mistakes to Avoid

Dynamics 365 can help you increase engagement and revenue, but your results depend on how well you configure it and who walks you through the process. A lot of mid-market companies spend months on a Dynamics CRM implementation, only to watch the project lose steam...