Ever launched a journey in Dynamics 365 Customer Insights – Journeys and thought… wait, that’s not what should be happening? 👀
You’re not alone.
Even the most experienced marketing teams run into unexpected behavior when building and launching journeys. Between evolving platform updates, complex audience logic, and behind-the-scenes automation rules, small setup details can lead to big surprises.
The good news? Most of these issues are predictable—and preventable—once you know where to look.
You’ve built your journeys, your emails look great, and your segments are humming. But what happens around those journeys? That’s where Power Automate comes in. In this session, David Vargas walks through practical Power Automate flows built specifically for...
Community Summit North America 2026 brought the Microsoft Dynamics 365 and Power Platform community together in Nashville—and the conversations didn't stop when the sessions ended. In a new episode of the MSDW Podcast, Susana Ramos, VP of Commercial Services at...
Community Summit NA 2026 brought the Dynamics 365 community to Music City for a week of sessions, demos, and hallway convos (to no one’s surprise, most of them centering around AI). The Coffee + Dunn team spent the week in sessions (including two of our own),...
