Six Tips in 60 Seconds: Leveraging Forms in Real-time Journeys

Discover how to enhance your forms in Dynamics 365 Customer Insights – Journeys with this week’s #Sixin60 series, where we share key tips to streamline your form migration from Outbound.

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Copilot vs. AI Agents for Dynamics 365: What’s Best for Customer Engagement? (Pt. 1)

Is it a Copilot? An agent? Both? Choosing between Copilot features and AI agents can feel tricky when you’re focused on your pipeline, but we’re here to help. In this series, we’ll unpack the differences and share practical use cases for sales and marketing to help...

Real-Time Customer Engagement: Tools, Tactics, and Benefits Explained

Think about all the things vying for your customers’ attention daily. They've got an overflowing inbox, social media notifications, and an unending stream of online content. How can you capture their attention when you've got such stiff competition? The first step...

Dynamics 365 Customer Insights Demo

See how Contoso Coffee uses Dynamics 365 Customer Insights – Journeys and Data to deliver personalized, data-driven marketing. Follow a real customer journey from ad click to purchase, powered by AI, automation, and unified data. Watch the demo and explore what’s...