We’re sharing six exciting features for events in Dynamics 365 Customer Insights – Journeys. Which feature are you most excited about?
Copilot vs. AI Agents for Dynamics 365: What’s Best for Customer Engagement? (Pt. 2)
In part one, we broke down the core differences between Copilot and AI agents in Dynamics 365: Copilot assists you in the flow of work, while agents act on your behalf to execute outcomes. Now it's time to get practical, with real-world use cases for sales and...



