From First Click to Closed Deal—See It Happen in Real Time A single Dynamics 365 Customer Insights platform, one connected customer journey. Watch how Customer Insights – Journeys and Customer Insights – Data work together to take a prospect from an ad click to a...
Dive into the world of security roles, permissions, and access controls within Dynamics 365 Customer Insights as we unravel the secrets to safeguarding your data while empowering your team. Discover how to achieve the perfect balance between protection and...
Managing customer consent isn’t just a compliance requirement; it’s essential to building trust and delivering personalized experiences. In this #sixin60 Jessica will share 6 quick tips when it comes to consent management in Customer Insights -...
New to Copilot for Sales? Watch on-demand for a Copilot 101 class as Jackie Hunt, Serina Kwok, and Megan Clark walk through the powerful capabilities within D365 Sales, including its newest Sales Agent. You'll learn how Copilot streamlines daily tasks, enhances...
CRM, social, e-commerce, email...your customer data lives everywhere. So, how can you make the most of that engagement? Watch this on-demand webinar as we enter the world of customer data platforms (CDPs) and discuss how they can transform your customer engagement...
Watch on demand as Jessica Skinner and Tim Manders explore what AI means for users of Dynamics 365 Customer Insights. In this session, you'll get a firsthand look at Copilot features in both CI - Journeys and CI - Data, plus insights into how generative AI is...