Feature: From Dynamics 365 Marketing to Customer Insights Journeys w/PartnerTalks

Managing Director Thomas Manders recently sat down with Rich McCutcheon of PartnerTalks to discuss the transformation of Dynamics 365 Marketing to Customer Insights Journeys, along with how Coffee + Dunn has become a leader in marketing operations within (+beyond) the Dynamics 365 space.

Relevant Posts

A group of professionals in a meeting room focused on a presentation, with laptops and documents on a wooden table.

Sales Qualification Agent in Dynamics 365: Features and Benefits

Explore key features of the Sales Qualification Agent in Dynamics 365 and how it enables faster, smarter lead qualification using real-time AI assistance.

AI and the Customer Engagement Maturity Framework: From Fragmented to Autonomous

How Do You Move From Fragmented to Autonomous Customer Engagement? AI promises a step-change in how companies attract, win, and grow customer relationships. But in practice, many initiatives stall because teams focus on tools before foundations—treating AI like a...

Dynamics 365 Customer Service Training for Team Enablement

Service teams use multiple tools daily, yet struggle to deliver the responsive experiences customers expect. When your customer service agents can't find the right information in time or lack visibility into customer history, you have to deal with longer resolution...