Coffee + Dunn

Sixin60 - Making Your Emails AI Ready in 2026
Blog

Six Tips in 60 Seconds: Making Your Emails AI Ready in 2026

AI-driven spam filters are deciding whether your emails make it to the inbox—and you have just seconds to pass the test. If your message doesn’t meet today’s deliverability standards, it may never be seen. What Do AI Email Filters Look For? Modern inbox algorithms...

Woman presenting summer sales recap with chart on whiteboard.
Blog

Dynamics 365 Customer Service Training for Team Enablement

Service teams use multiple tools daily, yet struggle to deliver the responsive experiences customers expect. When your customer service agents can't find the right information in time or lack visibility into customer history, you have to deal with longer resolution...

An individual stands beside a table, making adjustments to a laptop in a well-lit conference room, as several participants sit around a long table nearby.
Blog

Dynamics 365 Online Training Guide for Modern Teams

Implementing Dynamics 365 across your sales, marketing, and service teams is supposed to change how your business operates. However, many organizations struggle in the first 90 days as most features go unused and workflows get cobbled together. Some teams even go...