Dynamics 365 Connected Experience Demo: Non-Profit/Association Pt. 1

This Donor Management journey demo shows a journey focused on donor stewardship and the personalization available in Dynamics 365. The demo shows the efficiencies of the system for this journey including: Constituent management, Compiled account-level interaction timelines, Reporting, and an Automated event management process.

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Dynamics 365 Customer Service Training for Team Enablement

Service teams use multiple tools daily, yet struggle to deliver the responsive experiences customers expect. When your customer service agents can't find the right information in time or lack visibility into customer history, you have to deal with longer resolution...