Dynamics 365 Customer Insights – Journeys: Working with < safe-script > Update

đź’ˇTuesday Tip: Is your real-time form not rendering how it should? You may need to take a look at HTML.

When Microsoft pushed out the <safe-script> code update for Customer Insights – Journeys version 1.1.38813.80 or newer, it not only moved any custom JavaScript from the <head> section to the <body> section of the HTML, but also inadvertently relocated the meta tags. This update affected the structure of the HTML forms, for example, you may see hidden fields as visible on your form.

Watch this video to see how to relocate your meta tags back to the appropriate location:

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