Whether you're a marketing leader strategizing the next big campaign or a marketer looking to accelerate your workflow, understanding the Copilot agents within Dynamics 365 Customer Insights – Journeys can help simplify (+ amplify) your marketing efforts from creation...
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Six Tips in 60 Seconds: Tailor the customer experience with Journeys in Real-time Journeys
Architecting the right journey isn't just about sending messages to reach customers—it's about understanding them at every touchpoint, from the moment they enter the journey to the moment they reach the intended goal. This week's #Sixin60 gives a peek into tips +...
5 Ways Institutions Drive Student Success with Technology
Today’s students expect more than just academic instruction; they want experiences that resonate with their personal identities and aspirations. To achieve this, institutions must prioritize creating environments where students feel empowered to drive their own...
Feature: Dynamics 365 CI – Journeys Updates w/PartnerTalks
In this PartnerTalks session, Director of Marketing Services Susana Ramos sat down with Rick McCutcheon to share exciting updates to Dynamics 365 Customer Insights - Journeys, the importance of looking beyond technology for CE success, and where to find us at Summit NA.
Six Tips in 60 Seconds: Understanding Consent in Real-time Journeys
Consent is a critical focus in today’s marketing landscape. Watch our latest #Sixin60 video for quick tips on how consent is managed within Dynamics365 Customer Insights - Journeys.
Six Tips in 60 Seconds: Leveraging Forms in Real-time Journeys
Discover how to enhance your forms in Dynamics 365 Customer Insights - Journeys with this week's #Sixin60 series, where we share key tips to streamline your form migration from Outbound.
The 5W’s of Microsoft Fabric
Combining the best of Azure Synapse Analytics, Azure Data Factory, Power BI, and more, Microsoft Fabric provides a powerful and versatile data analytics platform that can help you unlock the full potential of your data. Learn more about the new(ish) kid on the...
The Power of Signature Moments Across the Customer Experience
We are operating at a time when customers have tremendous power. Today’s consumer is equipped with more access, knowledge, choice, and voice over the brands with which they interact. In addition, they are more informed, connected, and influential over the many crucial...
Six Tips in 60 Seconds: Mastering Emails in Real-time Journeys
Meet your new brainstorming partner: Copilot in Dynamics 365 Customer Insights - Journeys. In this week's #sixin60 series, we cover tips to leverage AI + other top features to make the most of your email design.
Six Tips in 60 Seconds: Transition from Outbound to Real-time Journeys
Out with the old, in with the new! In our #Sixin60 series, we’ll serve up six things you should know about the Real-time work area of Dynamics 365 Customer Insights – Journeys in just 60 seconds.