Dynamics 365 Customer Insights – Journeys: Working with < safe-script > Update

đź’ˇTuesday Tip: Is your real-time form not rendering how it should? You may need to take a look at HTML.

When Microsoft pushed out the <safe-script> code update for Customer Insights – Journeys version 1.1.38813.80 or newer, it not only moved any custom JavaScript from the <head> section to the <body> section of the HTML, but also inadvertently relocated the meta tags. This update affected the structure of the HTML forms, for example, you may see hidden fields as visible on your form.

Watch this video to see how to relocate your meta tags back to the appropriate location:

Relevant Posts

Campaign planning

The 5Ws of Effective Campaign Planning

When’s the last time you sat down and planned—I mean, really planned—a campaign? It’s not easy, I know. Whether you’re launching a new product, increasing brand awareness, or driving customer retention, getting your strategy right can make or break your goals. A...

Read More

A group of professionals engaged in a meeting, surrounded by documents and laptops on a conference table in a modern office setting.

What Is Dynamics 365 Customer Engagement | How It Works

Managing customer relationships can feel overwhelming. You're juggling emails, tracking leads, handling service requests, and trying to keep everyone on your team in sync. Sound familiar? Dynamics 365 Customer Engagement solves this challenge by putting all your...

Read More

Coffee + Dunn Webinar - June 2025

Copilot Wizardry in Dynamics 365 Customer Insights

Watch on demand as Jessica Skinner and Tim Manders explore what AI means for users of Dynamics 365 Customer Insights. In this session, you'll get a firsthand look at Copilot features in both CI - Journeys and CI - Data, plus insights into how generative AI is...

Read More

Dynamics 365 Customer Insights, Dynamics 365 Customer Insights - Journeys, Dynamics 365 Marketing, Marketing Strategy