Dynamics 365 Connected Experience Demo: Non-Profit/Association Pt. 1

This Donor Management journey demo shows a journey focused on donor stewardship and the personalization available in Dynamics 365. The demo shows the efficiencies of the system for this journey including: Constituent management, Compiled account-level interaction timelines, Reporting, and an Automated event management process.

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A person works on a laptop displaying charts and graphs, with a focus on data analysis. A small potted plant and notebook are nearby, creating a focused, productive atmosphere.

Customer Data Platform vs. CRM: What’s the Difference?

In the current digital environment where customers expect personalized experiences at every turn, data is king. However, you must go beyond simply collecting data to gain a true competitive advantage. You need a way to unify and deploy it, hence the CRM vs CDP...