Feature: Dynamics 365 CI – Journeys Updates w/PartnerTalks

In this PartnerTalks session, Director of Marketing Services Susana Ramos sat down with Rick McCutcheon to share exciting updates to Dynamics 365 Customer Insights – Journeys, the importance of looking beyond technology for CE success, and where to find us at Summit NA.

Relevant Posts

Knowledge Hub Computer

Introducing The Knowledge Hub: Your Gateway to Mastering Customer Engagement

Feels obvious, but tech moves fast. We have to keep pace with new approaches, new features, new tools…the list goes on. Add AI into the mix and it’s easy to feel like you’re always one step behind. In Dynamics 365 CE, that means exploring new ways to increase lead...

A person works on a laptop displaying charts and graphs, with a focus on data analysis. A small potted plant and notebook are nearby, creating a focused, productive atmosphere.

Customer Data Platform vs. CRM: What’s the Difference?

In the current digital environment where customers expect personalized experiences at every turn, data is king. However, you must go beyond simply collecting data to gain a true competitive advantage. You need a way to unify and deploy it, hence the CRM vs CDP...

A person types on a laptop displaying analytics charts and graphs. Nearby are glasses and a smartphone, suggesting a focused work setting.

What Is Customer Data Platform Integration and Why It Matters

Many organizations are increasing customer touchpoints to increase visibility and improve customer experiences. Every touchpoint is an opportunity to build personalized experiences and connections that fuel growth. However, if those experiences are fragmented and...

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Dynamics 365 Customer Insights - Journeys, Marketing Automation, Marketing Strategy, Marketing Technology, Sales and Marketing Alignment