Feature: Dynamics 365 CI – Journeys Updates w/PartnerTalks

In this PartnerTalks session, Director of Marketing Services Susana Ramos sat down with Rick McCutcheon to share exciting updates to Dynamics 365 Customer Insights – Journeys, the importance of looking beyond technology for CE success, and where to find us at Summit NA.

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What Is Dynamics 365 Customer Engagement | How It Works

Managing customer relationships can feel overwhelming. You're juggling emails, tracking leads, handling service requests, and trying to keep everyone on your team in sync. Sound familiar? Dynamics 365 Customer Engagement solves this challenge by putting all your...

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Coffee + Dunn Webinar - June 2025

Copilot Wizardry in Dynamics 365 Customer Insights

Thursday, June 26, 2025 AI is all the rage, but what does that mean for users of Dynamics 365 Customer Insights? In this session, attendees will learn about Copilot features in both CI - Journeys (formerly Marketing) and CI - Data, along with what to expect as...

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A woman with long hair sits at a desk facing multiple computer screens, focused on her work in a modern office environment.

Dynamics 365 Customer Insights – Journeys Explained

Picture this: You’re running a business and want to reach your customers right when they’re ready to engage, not a minute too soon or too late. That’s where Dynamics 365 Customer Insights - Journeys steps in. This helps you craft experiences that make your...

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Dynamics 365 Customer Insights - Journeys, Marketing Automation, Marketing Strategy, Marketing Technology, Sales and Marketing Alignment