In this on-demand Coffee + Cram session, we’ll guide you through the process of planning and executing a seamless multi-session in-person event using Dynamics 365 Customer Insights – Journeys. Whether you’re a seasoned event planner or just starting out, this webinar is packed with valuable insights, practical tips, and a sneak peek at future Dynamics 365 features to level up your event planning game.
CRM with Marketing Automation: Benefits, Tools, and Challenges
The default CRM setup only records data about and for one-on-one customer interactions. Imagine a situation where your sales and customer service teams have a complete, 360-degree view of each customer from the CRM. They can see every prior engagement with the...