Resources
Blog
Six Secrets to Copilot Success in Customer Engagement
Thursday, Jan 23 | 9am PST / 12pm ESTIn this engaging, 1-hour webinar, you'll discover how to harness the power of Copilot to drive commercial success and transform your business operations. Thomas Manders, Founder + Managing Director of Coffee + Dunn, along with...
[Webinar] 25 Tips in 25 Minutes: Dynamics 365 Customer Insights – Journeys
Level up your marketing skills with Dynamics 365 Customer Insights - Journeys! In just 25 minutes, you’ll discover 25 powerful tips on how to use the ever-growing set of features at your fingertips and become an omnichannel champion. In this on-demand webinar we'll...
Six Tips in 60 Seconds: Copilot Agents for Real-time Journeys
It’s no secret that AI tools are transforming the way we work. In this #Sixin60 video, explore how AI-driven Copilot agents in Customer Insights - Journeys can streamline your workflow and elevate your marketing execution.
Recorded Webinars & Demos
Six Secrets to Copilot Success in Customer Engagement
Thursday, Jan 23 | 9am PST / 12pm ESTIn this engaging, 1-hour webinar, you'll discover how to harness the power of Copilot to drive commercial success and transform your business operations. Thomas Manders, Founder + Managing Director of Coffee + Dunn, along with...
[Webinar] 25 Tips in 25 Minutes: Dynamics 365 Customer Insights – Journeys
Level up your marketing skills with Dynamics 365 Customer Insights - Journeys! In just 25 minutes, you’ll discover 25 powerful tips on how to use the ever-growing set of features at your fingertips and become an omnichannel champion. In this on-demand webinar we'll...
Six Tips in 60 Seconds: Copilot Agents for Real-time Journeys
It’s no secret that AI tools are transforming the way we work. In this #Sixin60 video, explore how AI-driven Copilot agents in Customer Insights - Journeys can streamline your workflow and elevate your marketing execution.
Success Stories
Preserving customer trust through Dynamics Customer Insight + Customer Voice
Solution alignment allows Rush Enterprises to enhance customer retention through personalization and accelerated system adoption Effective solution alignment is pivotal in enhancing customer retention, and Rush has exemplified this through their strategic...
Success Story: Redefining + Redesigning Data with Dynamics 365 Customer Insights
Montgomery County Community College (MCCC) sought to do more than provide quality, affordable education (an impressive feat on its own); it wanted to elevate the way they communicated and engaged with students, a testament to their unwavering commitment to student...
Leading insurance firm boosts channel effectiveness with Dynamics 365 CI – Journeys
A leading Virginia-based insurance company leveraged Dynamics 365 as they sought to manage their investor relations events in a system that could tie into their customer relationship management database. Challenge Disparate systems across event management...
Montgomery County Community College Redefines and Redesigns Student Engagement
Montgomery County Community College (MCCC), a technologically advanced community college recognized for its provision of high-quality, affordable and accessible education, sought to optimize its technology stack to transform and enhance student communication and...
University of South Florida and the Modern Student Recruitment Experience
The University of South Florida, a preeminent higher education institution with multiple campuses across the Tampa Bay region, leveraged Dynamics 365 as they sought to modernize the student recruitment experience.