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Dynamics 365 Marketing: Real-time vs. Outbound Emails

It’s no secret that the most innovative features today for emails in Dynamics 365 Marketing are found in Real-time Marketing, but are they better than what you’ll find in Outbound? We break down a few key differences (along with some tradeoffs) between the two designers.

D365 OB vs RTM Emails graphic
Dynamics 365 Marketing: Moving to Real-time Marketing Q+A

Dynamics 365 users know it’s no secret that Real-time Marketing is where you can find the latest and greatest features Dynamics 365 Marketing has to offer. Ready to join the cool kids and make the switch? Start with these FAQs we’ve heard from clients just like you.

Transitioning to RTM
Adapting to Changing Customer Expectations

In an article with CEO World Magazine, Coffee + Dunn's Senior Vice President of Advisory Services, Jeff Mikula, shares his knowledge on how delivering an exceptional customer experience can help companies keep up with customers rapidly changing expectations. Read...

Jeff Mikula

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Success Stories

Federal Agency Automates Constituent Marketing

This federal government agency, made up of seven distinct bureaus, struggled with numerous silos within their operational structure.  Further the client was challenged with outdated software solutions that had become increasingly expensive to maintain and...

Top 10 Financial Services Firm Improves Marketing Productivity

A Top 10 financial service firm wanted to improve campaign visibility and transform their marketing operational processes to improve productivity. The firm was challenged with a lack of centralized tools for marketers to consistently track project data, manage...

Healthcare Provider Hits Campaign Homerun

A $900M Occupational Health Provider had never done digital marketing before.  With new leadership they were poised to launch a new strategy, but lacked the technology to make it happen. Challenge This large national enterprise was challenged to reinvent a...

National Retailer Transforms Marketing

This national specialty retailer had grown through acquisition creating silos within their operational structure.  Further the client was challenged with outdated software solutions that had become increasingly expensive to maintain and operate. Challenge...