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Copilot
Copilot Wizardry in Dynamics 365 Customer Insights

Copilot Wizardry in Dynamics 365 Customer Insights

Thursday, June 26, 2025 AI is all the rage, but what does that mean for users of Dynamics 365 Customer Insights? In this session, attendees will learn about Copilot features in both CI - Journeys (formerly Marketing) and CI - Data, along with what to expect as...

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Six Ways Your Content Can Hurt (and Help!) Your Bottom Line

Six Ways Your Content Can Hurt (and Help!) Your Bottom Line

What if I told you that content, in its purest form, can actually cost you money? Whether a result of misaligned messaging or lack of customer centricity, when content isn’t pulling its weight, it can easily drive up costs rather than increase ROI. The fix? Creating...

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Copilot 101: Dynamics 365 Customer Insights – Data

Copilot 101: Dynamics 365 Customer Insights – Data

Personalizing customer experiences isn’t just a nice-to-have; it’s the name of the game. To achieve this, you'll need to meet customers where they're at across all channels. Enter Dynamics 365 Customer Insights - Data (CI-Data), the customer data platform (CDP) that...

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Six Secrets to Copilot Success in Customer Engagement

Six Secrets to Copilot Success in Customer Engagement

In this engaging, on-demand 1-hour webinar, you'll discover how to harness the power of Copilot to drive commercial success and transform your business operations. Thomas Manders, Founder + Managing Director of Coffee + Dunn, along with Rick McCutcheon, strategic...

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Copilot 101: Dynamics 365 Customer Insights – Journeys

Copilot 101: Dynamics 365 Customer Insights – Journeys

Whether you're a marketing leader strategizing the next big campaign or a marketer looking to accelerate your workflow, understanding the Copilot agents within Dynamics 365 Customer Insights – Journeys can help simplify (+ amplify) your marketing efforts from creation...

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