Six Secrets to Copilot Success in Customer Engagement

In this engaging, on-demand 1-hour webinar, you’ll discover how to harness the power of Copilot to drive commercial success and transform your business operations.

Thomas Manders, Founder + Managing Director of Coffee + Dunn, along with Rick McCutcheon, strategic advisor and 11-time Microsoft MVP, and Susana Ramos, Director of Marketing Services at Coffee + Dunn, break down the new AI-driven buyer journey, practical steps leading companies are taking to implement Copilot, and measurable outcomes you can achieve by adopting the right approach to generative AI.

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Dynamics 365 Copilot in Action – Features and Strategic Guidance

Microsoft's Dynamics 365 Copilot is changing how businesses work with their data. This AI assistant automates tasks and changes how teams handle customer engagement, sales processes, and service delivery. But throwing AI at your business problems without a plan...

Coffee + Cram: Copilot 101 in Dynamics 365 Sales

Wednesday, August 13th | 9am PST / 12pm EST New to Copilot for Sales? Join us for a Copilot 101 class as Jackie Hunt, Serina Kwok, and Megan Clark walk through the powerful capabilities within D365 Sales, including its newest Sales Agent. You'll learn how Copilot...

The 5Ws of Effective Campaign Planning

When’s the last time you sat down and planned—I mean, really planned—a campaign? It’s not easy, I know. Whether you’re launching a new product, increasing brand awareness, or driving customer retention, getting your strategy right can make or break your goals. A...