Resources
Blog
Customer Data Platform vs. CRM: What’s the Difference?
In the current digital environment where customers expect personalized experiences at every turn, data is king. However, you must go beyond simply collecting data to gain a true competitive advantage. You need a way to unify and deploy it, hence the CRM vs CDP...
What Is Customer Data Platform Integration and Why It Matters
Many organizations are increasing customer touchpoints to increase visibility and improve customer experiences. Every touchpoint is an opportunity to build personalized experiences and connections that fuel growth. However, if those experiences are fragmented and...
5 Keys to Success in AI Adoption
Today, companies of all shapes and sizes are embarking on a journey for artificial intelligence. While a few have made a rapid start, most are still trying to figure out where, when, and how to use AI. As with most new technologies, it's important to understand the...
Live Events + Webinars
No Results Found
The posts you requested could not be found. Try changing your module settings or create some new posts.
Recorded Webinars + Demos
[Webinar] AMA: Transition to Real-time Journeys
The countdown is on! With the removal of Outbound marketing this June, the time to move to Real-time Journeys is now. Are you ready? Watch our on-demand webinar: Ask Me Anything: Transition to Real-time Journeys where subject matter experts from Coffee + Dunn,...
Six Secrets to Copilot Success in Customer Engagement
In this engaging, on-demand 1-hour webinar, you'll discover how to harness the power of Copilot to drive commercial success and transform your business operations. Thomas Manders, Founder + Managing Director of Coffee + Dunn, along with Rick McCutcheon, strategic...
[Webinar] 25 Tips in 25 Minutes: Dynamics 365 Customer Insights – Journeys
Level up your marketing skills with Dynamics 365 Customer Insights - Journeys! In just 25 minutes, you’ll discover 25 powerful tips on how to use the ever-growing set of features at your fingertips and become an omnichannel champion. In this on-demand webinar we'll...
Success Stories
No Results Found
The posts you requested could not be found. Try changing your module settings or create some new posts.
Whitepapers
No Results Found
The posts you requested could not be found. Try changing your module settings or create some new posts.