New release, new features! We're dropping six updates worth checking out in the most recent release of Customer Insights - Journeys.
Blog
Six Tips in 60 Seconds: What to consider when evaluating a Customer Data Platform (CDP)
Choosing the right Customer Data Platform (CDP) can be overwhelming—but we’ve got you covered! In just 60 seconds, we’ll walk you through six key factors to consider, from data integration to security and scalability. Whether you’re looking to unify customer data,...
Copilot 101: Dynamics 365 Customer Insights – Data
Personalizing customer experiences isn’t just a nice-to-have; it’s the name of the game. To achieve this, you'll need to meet customers where they're at across all channels. Enter Dynamics 365 Customer Insights - Data (CI-Data), the customer data platform (CDP) that...
![[Webinar] Optimizing Marketing Content to Master the Sales Funnel](https://coffeedunninc.wpenginepowered.com/wp-content/uploads/Webinar-MSDynamics-world-Optimizing-Marketing-Content-to-Master-the-Sales-Funnel-1080x675.jpg)
[Webinar] Optimizing Marketing Content to Master the Sales Funnel
We had the honor of joining an expert panel discussion alongside Rick McCutcheon, Marie Wiese, and Mary Miller for MSDynamicsWorld and the PartnerTalks series, Secrets to Selling Dynamics. In this session, we explored key insights on optimizing marketing content for...
Six Tips in 60 Seconds: Moving Assets Across Environments
Moving assets across environments in Dynamics 365 Customer Insights - Journeys? In this week’s #Sixin60, senior solution consultant Jackie Hunt shares six quick tips to streamline the process using PowerApps.
Six Tips in 60 Seconds: Copilot in Customer Insights – Data
In this week's #Sixin60 we're maximizing Customer Insights - Data with Copilot. Our expert Tim Manders breaks it down with six quick tips to help you build better segments, improve predictions, and refine your data strategy.
Dynamics vs Hubspot for Marketers: Which Should You Choose?
When organizations compare the merits of different marketing automation platforms (MAP) it's important to consider a number of factors, and frankly, factors that are not specifically related to the software itself. For instance, it is important to understand what the...
Six Tips in 60 Seconds: Event Communications
New #Sixin60 - extended edition! This week we break the rules with nearly 6 minutes full of top things to consider when it comes to event communications. Effective event communication is key to driving attendance, engagement, and overall success. Whether you're...
![[Webinar] AMA: Transition to Real-time Journeys](https://coffeedunninc.wpenginepowered.com/wp-content/uploads/Ask-Me-Anything-Transition-to-Real-time-Journeys-with-MSFT-1080x675.png)
[Webinar] AMA: Transition to Real-time Journeys
The countdown is on! With the removal of Outbound marketing this June, the time to move to Real-time Journeys is now. Are you ready? Watch our on-demand webinar: Ask Me Anything: Transition to Real-time Journeys where subject matter experts from Coffee + Dunn, along...
5 Key Trends in Marketing Automation in 2025
What’s Next in Marketing Automation – Mapping 5 Key Trends of 2025 A new fiscal year brings a newfound sense of focus and optimism to organizations looking to deliver renewed customer value, incremental growth, and aspirational cross-functional efficiency. As...