Wednesday, Feb 19 | 9am PST / 12pm EST The countdown is on! With the removal of Outbound marketing this June, the time to move to Real-time Journeys is now. Are you ready? Join us for an Ask Me Anything (AMA) event where subject matter experts from Coffee + Dunn,...
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5 Key Trends in Marketing Automation in 2025
What’s Next in Marketing Automation – Mapping 5 Key Trends of 2025 A new fiscal year brings a newfound sense of focus and optimism to organizations looking to deliver renewed customer value, incremental growth, and aspirational cross-functional efficiency. As...
Six Tips in 60 Seconds: Mobile Optimized Emails
Over half of all emails are opened on mobile devices. Mobile optimization isn’t just a nice-to-have—it’s a must! Check out our latest #sixin60 for simple, effective tips to make your emails drive results on any device.
Six Tips in 60 Seconds: Gotchas in Segmentation
When creating real-time segments, even small missteps can lead to big challenges. What are the top mistakes users make—and how can you steer clear of them? We've got the answers to help you segment smarter, not harder, in our recent #sixin60 video:
Six Secrets to Copilot Success in Customer Engagement
Thursday, Feb 13 | 9am PST / 12pm EST In this engaging, 1-hour webinar, you'll discover how to harness the power of Copilot to drive commercial success and transform your business operations. Thomas Manders, Founder + Managing Director of Coffee + Dunn, along with...
[Webinar] 25 Tips in 25 Minutes: Dynamics 365 Customer Insights – Journeys
Level up your marketing skills with Dynamics 365 Customer Insights - Journeys! In just 25 minutes, you’ll discover 25 powerful tips on how to use the ever-growing set of features at your fingertips and become an omnichannel champion. In this on-demand webinar we'll...
Six Tips in 60 Seconds: Copilot Agents for Real-time Journeys
It’s no secret that AI tools are transforming the way we work. In this #Sixin60 video, explore how AI-driven Copilot agents in Customer Insights - Journeys can streamline your workflow and elevate your marketing execution.
Copilot 101: Dynamics 365 Customer Insights – Journeys
Whether you're a marketing leader strategizing the next big campaign or a marketer looking to accelerate your workflow, understanding the Copilot agents within Dynamics 365 Customer Insights – Journeys can help simplify (+ amplify) your marketing efforts from creation...
Six Tips in 60 Seconds: Tailor the customer experience with Journeys in Real-time Journeys
Architecting the right journey isn't just about sending messages to reach customers—it's about understanding them at every touchpoint, from the moment they enter the journey to the moment they reach the intended goal. This week's #Sixin60 gives a peek into tips +...
5 Ways Institutions Drive Student Success with Technology
Today’s students expect more than just academic instruction; they want experiences that resonate with their personal identities and aspirations. To achieve this, institutions must prioritize creating environments where students feel empowered to drive their own...