Tuesday, September 24 • 11:00 AM – 12:00 PM CDT | Online event
Join us for a 1-hour virtual briefing on leveraging Copilot for commercial success in your organization. This session will explore the role of AI in customer engagement strategies, how leading companies initiate their use of Copilot, and the tangible outcomes you can expect from adopting generative AI.
Tuesday, September 30th | 9am, 12pm, 3pm EDT Are you ready to become an omnichannel marketing champion? We'll cover 50 powerful tips on Dynamics 365 Customer Insights with tricks, know-how, and best practices spanning core areas of the tool. We'll also brief...
Never before have marketing, sales, and customer service teams had as much customer data as they have now. Yet, many customers feel businesses understand them less. The disconnect is because of one key problem: data remains fragmented in a vast array of siloed...
The default CRM setup only records data about and for one-on-one customer interactions. Imagine a situation where your sales and customer service teams have a complete, 360-degree view of each customer from the CRM. They can see every prior engagement with the...