We're sharing six exciting features for events in Dynamics 365 Customer Insights - Journeys. Which feature are you most excited about?
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Coffee + Dunn
Customer Lifecycle Marketing Automation: Benefits, Tools & Strategies
Modern marketing is much more than just converting leads into buying customers. It's about long-lasting relationships, which require robust customer lifecycle marketing strategies to build. But what exactly do these strategies look like, and how can you use the right...
Beyond the List: Elevating Your Audience Strategy in Dynamics 365 Customer Insights
Big list = better marketing, right? Not quite. In this session, we'll discuss how to build smarter, more dynamic audiences with Microsoft Dynamics 365 Customer Insights – Journeys. You'll learn: What makes a strong audience The risks of poor audience definition When...
Coffee + Cram: Measure What Matters – Connecting Marketing Impact to Revenue Growth
The pressure to show marketing impact is greater than ever, but disconnected data, unclear metrics, and outdated dashboards full of vanity metrics still remain. So, what gives? Learn how to: Track ROI with precision across channels and campaigns Leverage Dynamics 35,...
Six Tips in 60 Seconds: Security Tips for Dynamics 365 Customer Insights
We all know that security deserves more than a minute. So yes, this video technically runs a little long... but when it comes to protecting data and managing access, every second counts! Watch as Karoline Faradie shares 6 Security Tips for Dynamics 365 Customer...
Customer Data Platform Requirements – Complete Checklist
When researching and perusing through a daunting list of customer data platforms, you may be spoiled for choice. Each platform looks much like the next one. Perhaps you haven't mapped out your needs first, which would help you match them to specific features. Where...
Six Tips in 60 Seconds: How Your Content Can Hurt (and Help!) Your Bottom Line
Let’s be honest, your content might be charming, but is it actually converting? In this video, Susana Ramos is sharing 6 sneaky mistakes in content that could be hurting your bottom line, and how to solve for them. Content is still king—but even royalty needs a...
The Death of Marketing Qualified Leads (And What Marketing Teams Are Doing Instead)
The traditional Marketing Qualified Lead (MQL) has become a bit of fool's gold for funnel-minded marketers who have historically obsessed over this misleading metric. When marketing teams celebrate this barometer, it usually leads to sales teams increasingly rejecting...
B2B Customer Data Platform: Benefits, Features & Best Practices
Digital transformation has revolutionized business-to-business commerce, making it necessary for businesses to acquire and implement advanced digital systems for various functionalities. B2B customer data platforms are among the best systems with a suite of features...
Six Tips in 60 Seconds: Copilot for Dynamics 365 Sales
Sell smarter, not harder. Watch Jackie Hunt break down six quick ways to use Copilot for Sales to streamline your workflow, stay organized, and accelerate your next deal close. Looking for more? Watch the extended version in our recent Coffee + Cram webinar: Coffee +...









