Coffee + Cram: Copilot 101 in Dynamics 365 Sales

New to Copilot for Sales? Watch on-demand for a Copilot 101 class as Jackie Hunt, Serina Kwok, and Megan Clark walk through the powerful capabilities within D365 Sales, including its newest Sales Agent. You’ll learn how Copilot streamlines daily tasks, enhances productivity, and helps sellers focus on what matters most, building customer relationships and closing deals.

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Beyond the List: Elevating Your Audience Strategy in Dynamics 365 Customer Insights

Big list = better marketing, right? Not quite. In this session, we'll discuss how to build smarter, more dynamic audiences with Microsoft Dynamics 365 Customer Insights – Journeys. You'll learn: What makes a strong audience The risks of poor audience definition...

Coffee + Cram: Measure What Matters – Connecting Marketing Impact to Revenue Growth

The pressure to show marketing impact is greater than ever, but disconnected data, unclear metrics, and outdated dashboards full of vanity metrics still remain. So, what gives? Learn how to: Track ROI with precision across channels and campaigns Leverage Dynamics...

The Death of Marketing Qualified Leads (And What Marketing Teams Are Doing Instead)

The traditional Marketing Qualified Lead (MQL) has become a bit of fool's gold for funnel-minded marketers who have historically obsessed over this misleading metric. When marketing teams celebrate this barometer, it usually leads to sales teams increasingly...