Coffee + Cram: Copilot 101 in Dynamics 365 Sales

New to Copilot for Sales? Watch on-demand for a Copilot 101 class as Jackie Hunt, Serina Kwok, and Megan Clark walk through the powerful capabilities within D365 Sales, including its newest Sales Agent. You’ll learn how Copilot streamlines daily tasks, enhances productivity, and helps sellers focus on what matters most, building customer relationships and closing deals.

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The Death of Marketing Qualified Leads (And What Marketing Teams Are Doing Instead)

The traditional Marketing Qualified Lead (MQL) has become a bit of fool's gold for funnel-minded marketers who have historically obsessed over this misleading metric. When marketing teams celebrate this barometer, it usually leads to sales teams increasingly...

5 Keys to Success in AI Adoption

Today, companies of all shapes and sizes are embarking on a journey for artificial intelligence. While a few have made a rapid start, most are still trying to figure out where, when, and how to use AI. As with most new technologies, it's important to understand the...

Copilot vs. AI Agents for Dynamics 365: What’s Best for Customer Engagement? (Pt. 1)

Is it a Copilot? An agent? Both? Choosing between Copilot features and AI agents can feel tricky when you’re focused on your pipeline, but we’re here to help. In this series, we’ll unpack the differences and share practical use cases for sales and marketing to help...