Dynamics 365 Connected Experience Journey Demo

Leveraging Dynamics 365 Customer Insights, Sales, and Customer Service, fictitious Contoso Coffee brings marketing, business development, and operations together to deliver an end-to-end connected experience for customers.

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Connecting Marketing Impact to Revenue Growth: Building a Modern Value Measurement Framework

Discover how CMOs and CROs can connect marketing performance to measurable revenue growth. Learn Coffee + Dunn’s modern value measurement framework—aligning strategy, technology, and AI-driven insights with Microsoft Dynamics 365 to measure what truly...

Customer Lifecycle Marketing Automation: Benefits, Tools & Strategies

Modern marketing is much more than just converting leads into buying customers. It's about long-lasting relationships, which require robust customer lifecycle marketing strategies to build. But what exactly do these strategies look like, and how can you use the...

Beyond the List: Elevating Your Audience Strategy in Dynamics 365 Customer Insights

The pressure to show marketing impact is greater than ever, but disconnected data, unclear metrics, and outdated dashboards full of vanity metrics still remain. So, what gives? You'll learn: What makes a strong audience The risks of poor audience definition When to...