Wednesday, October 8th | 9am PST / 12pm EST Join us for an exclusive deep dive into the latest innovations in Wave 2 2025 for Dynamics 365 Customer Insights. This session is designed for marketers, data analysts, and customer experience leaders who want to stay...
The default CRM setup only records data about and for one-on-one customer interactions. Imagine a situation where your sales and customer service teams have a complete, 360-degree view of each customer from the CRM. They can see every prior engagement with the...
Feels obvious, but tech moves fast. We have to keep pace with new approaches, new features, new tools…the list goes on. Add AI into the mix and it’s easy to feel like you’re always one step behind. In Dynamics 365 CE, that means exploring new ways to increase lead...