Dynamics 365 Connected Experience Demo: Non-Profit/Association Pt. 3

This Customer Service Journey demo shows how the Dynamics 365 Customer Service application can create streamlined and automated service communications with contacts and manage the service cases within the system. The demo shows the efficiencies of the system for this journey including an Automated customer service processes.

View pt. 1 + pt. 2 of the Dynamics 365 Connected Experience Demo at any time.

Relevant Posts

A person holds a smartphone displaying a sales chart with blue bars labeled "Sales by day." A pen lies on a wooden table nearby, suggesting work.

Microsoft Copilot for Sales – Tips, Tricks, and Strategies

Your sales team spends over a quarter of their week on manual data entry, CRM updates, and follow-ups, which is time they could spend building customer relationships or closing deals. But AI is transforming this reality fast. Tools like Microsoft Copilot Sales...

AI Training for Employees – Drive Adoption Beyond the Tech

Your employees are eager to use AI-driven tools, but without the right training, even the most innovative systems go underused. So why is training so important? AI training for employees equips them with the skills to understand, use, and trust artificial...

Getting Started With AI – All You Need to Know

Are you finding it difficult to navigate Microsoft Dynamics 365’s AI features or unsure how to make the most of its intelligent tools? Many users share this challenge, especially those new to generative AI and its role in making conversational AI possible within...