When organizations compare the merits of different marketing automation platforms (MAP) it's important to consider a number of factors, and frankly, factors that are not specifically related to the software itself. For instance, it is important to understand what the...
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[Webinar] AMA: Transition to Real-time Journeys
The countdown is on! With the removal of Outbound marketing this June, the time to move to Real-time Journeys is now. Are you ready? Watch our on-demand webinar: Ask Me Anything: Transition to Real-time Journeys where subject matter experts from Coffee + Dunn, along...
Six Secrets to Copilot Success in Customer Engagement
In this engaging, on-demand 1-hour webinar, you'll discover how to harness the power of Copilot to drive commercial success and transform your business operations. Thomas Manders, Founder + Managing Director of Coffee + Dunn, along with Rick McCutcheon, strategic...
[Webinar] 25 Tips in 25 Minutes: Dynamics 365 Customer Insights – Journeys
Level up your marketing skills with Dynamics 365 Customer Insights - Journeys! In just 25 minutes, you’ll discover 25 powerful tips on how to use the ever-growing set of features at your fingertips and become an omnichannel champion. In this on-demand webinar we'll...
5 Ways Institutions Drive Student Success with Technology
Today’s students expect more than just academic instruction; they want experiences that resonate with their personal identities and aspirations. To achieve this, institutions must prioritize creating environments where students feel empowered to drive their own...
Feature: Dynamics 365 CI – Journeys Updates w/PartnerTalks
In this PartnerTalks session, Director of Marketing Services Susana Ramos sat down with Rick McCutcheon to share exciting updates to Dynamics 365 Customer Insights - Journeys, the importance of looking beyond technology for CE success, and where to find us at Summit NA.
The 5W’s of Microsoft Fabric
Combining the best of Azure Synapse Analytics, Azure Data Factory, Power BI, and more, Microsoft Fabric provides a powerful and versatile data analytics platform that can help you unlock the full potential of your data. Learn more about the new(ish) kid on the...
Checklist: Transitioning from Outbound to Real-time Journeys
The deadline for the removal of Outbound (OB) is fast approaching. Whether you’re just beginning your transition to Real-time Journeys (RTJ) or mid-process, bookmark this checklist for valuable insights and actionable steps to help migrate your assets and processes...
Webinar: Six Secrets to Copilot Success in Customer Engagement
Tuesday, September 24 • 11:00 AM - 12:00 PM CDT | Online event Join us for a 1-hour virtual briefing on leveraging Copilot for commercial success in your organization. This session will explore the role of AI in customer engagement strategies, how leading companies...
Will we see you at Summit NA?
Learn more on all things D365 Customer Insights Oct 13-17, 2024 | San Antonio Join Coffee + Dunn experts as we share essential tips for mastering Dynamics 365 Customer Insights - Journeys, how to implement a modern consent management approach, and the fundamentals of...