In this on-demand Coffee + Cram session, we’ll guide you through the process of planning and executing a seamless multi-session in-person event using Dynamics 365 Customer Insights - Journeys. Whether you're a seasoned event planner or just starting out, this webinar...
Leveraging Dynamics 365 Customer Insights, Sales, and Customer Service, fictitious Contoso Coffee brings marketing, business development, and operations together to deliver an end-to-end connected experience for customers.
New release, new features! We're dropping six updates worth checking out in the most recent release of Customer Insights - Journeys.
Moving assets across environments in Dynamics 365 Customer Insights - Journeys? In this week’s #Sixin60, senior solution consultant Jackie Hunt shares six quick tips to streamline the process using PowerApps.
When organizations compare the merits of different marketing automation platforms (MAP) it's important to consider a number of factors, and frankly, factors that are not specifically related to the software itself. For instance, it is important to understand what the...
New #Sixin60 - extended edition! This week we break the rules with nearly 6 minutes full of top things to consider when it comes to event communications. Effective event communication is key to driving attendance, engagement, and overall success. Whether you're...
What’s Next in Marketing Automation – Mapping 5 Key Trends of 2025 A new fiscal year brings a newfound sense of focus and optimism to organizations looking to deliver renewed customer value, incremental growth, and aspirational cross-functional efficiency. As...
When creating real-time segments, even small missteps can lead to big challenges. What are the top mistakes users make—and how can you steer clear of them? We've got the answers to help you segment smarter, not harder, in our recent #sixin60 video:
In this engaging, on-demand 1-hour webinar, you'll discover how to harness the power of Copilot to drive commercial success and transform your business operations. Thomas Manders, Founder + Managing Director of Coffee + Dunn, along with Rick McCutcheon, strategic...
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Level up your marketing skills with Dynamics 365 Customer Insights - Journeys! In just 25 minutes, you’ll discover 25 powerful tips on how to use the ever-growing set of features at your fingertips and become an omnichannel champion. In this on-demand webinar we'll...