Whether you're a marketing leader strategizing the next big campaign or a marketer looking to accelerate your workflow, understanding the Copilot agents within Dynamics 365 Customer Insights – Journeys can help simplify (+ amplify) your marketing efforts from creation...
Dynamics 365 Marketing
Dynamics 365 Customer Insights – Journeys: Working with < safe-script > Update
💡Tuesday Tip: Is your real-time form not rendering how it should? You may need to take a look at HTML. When Microsoft pushed out the <safe-script> code update for Customer Insights - Journeys version 1.1.38813.80 or newer, it not only moved any custom JavaScript...
Dynamics 365 Customer Insights – Journeys: Avoiding Journey Disruption
On July 1, 2024, active journeys in the real-time journeys area that were created on or before May 5, 2022 will stop working. To avoid disruption and follow the steps outlined in this video.
Leading insurance firm boosts channel effectiveness with Dynamics 365 CI – Journeys
A leading Virginia-based insurance company leveraged Dynamics 365 as they sought to manage their investor relations events in a system that could tie into their customer relationship management database. Challenge Disparate systems across event management platforms,...
Feature: From Dynamics 365 Marketing to Customer Insights Journeys w/PartnerTalks
Coffee + Dunn discusses the journey of Dynamics 365 Marketing to Customer Insights Journeys with Rick McCutcheon of PartnerTalks.
Feature: Dynamics 365 Marketing Copilot Query Assist
Dynamics 365 Marketing is now Dynamics 365 Customer Insights - Journeys. Learn more here.Senior Solution Consultant Tyler McClain explains on the Microsoft Dynamics 365 Blog how using natural language in Query Assist, part of AI-powered Copilot within Dynamics 365...
Dynamics 365 Customer Insights – Journeys: Real-time Consent Management
Real-time marketing offers a modern approach to consent management in Dynamics 365 Marketing. Learn about key differences + benefits vs. outbound.
Dynamics 365 Customer Insights – Journeys: Real-time vs. Outbound Emails
It’s no secret that the most innovative features today for emails in Dynamics 365 Marketing are found in Real-time Marketing, but are they better than what you’ll find in Outbound? We break down a few key differences (along with some tradeoffs) between the two designers.
Dynamics 365 Customer Insights – Journeys: Moving to Real-time Marketing Q+A
Dynamics 365 users know it’s no secret that Real-time Marketing is where you can find the latest and greatest features Dynamics 365 Marketing has to offer. Ready to join the cool kids and make the switch? Start with these FAQs we’ve heard from clients just like you.
Dynamics 365 Connected Experience Demo: Non-Profit/Association Pt. 2
This New Member & Member Management Journey demo shows an ideal end-to-end member journey including automated contact creation, event management and contact opt-out.