Coffee + Cram: Copilot 101 in Dynamics 365 Sales

Wednesday, August 13 | 9am PST / 12pm EST

Ready to see how AI can transform your sales process? In Copilot 101: Dynamics 365 Sales, Jackie Hunt, Serina Kwok, and Megan Clark introduce you to Microsoft Copilot and its powerful capabilities within D365 Sales. Learn how Copilot streamlines daily tasks, enhances productivity, and helps sellers focus on what matters most, building customer relationships and closing deals. Whether you’re new to Copilot or looking for practical use cases, this session offers a clear, hands-on overview to help you get started.

Your Presenters

Jackie Hunt

Jackie Hunt

Senior Solution Consultant

Coffee + Dunn

Serina Kwok

Serina Kwok

Senior Consultant

Coffee + Dunn

Megan Clark

Megan Clark

Director, Implementation Services

Coffee + Dunn

Relevant Posts

Coffee + Dunn Webinar - June 2025

Copilot Wizardry in Dynamics 365 Customer Insights

Watch on demand as Jessica Skinner and Tim Manders explore what AI means for users of Dynamics 365 Customer Insights. In this session, you'll get a firsthand look at Copilot features in both CI - Journeys and CI - Data, plus insights into how generative AI is...

Predictive Analytics

Copilot 101: Dynamics 365 Customer Insights – Data

Personalizing customer experiences isn’t just a nice-to-have; it’s the name of the game. To achieve this, you'll need to meet customers where they're at across all channels. Enter Dynamics 365 Customer Insights - Data (CI-Data), the customer data platform (CDP)...