Resources
Blog
Six Tips in 60 Seconds: Transition from Outbound to Real-time Journeys
Out with the old, in with the new! In our #Sixin60 series, we’ll serve up six things you should know about the Real-time work area of Dynamics 365 Customer Insights – Journeys in just 60 seconds.
Checklist: Transitioning from Outbound to Real-time Journeys
The deadline for the removal of Outbound (OB) is fast approaching. Whether you’re just beginning your transition to Real-time Journeys (RTJ) or mid-process, bookmark this checklist for valuable insights and actionable steps to help migrate your assets and processes...
Webinar: Six Secrets to Copilot Success in Customer Engagement
Tuesday, September 24 • 11:00 AM - 12:00 PM CDT | Online event Join us for a 1-hour virtual briefing on leveraging Copilot for commercial success in your organization. This session will explore the role of AI in customer engagement strategies, how leading companies...
Whitepapers
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Recorded Webinars & Demos
Dynamics 365 Connected Experience Demo: Non-Profit/Association Pt. 2
This New Member & Member Management Journey demo shows an ideal end-to-end member journey including automated contact creation, event management and contact opt-out.
Dynamics 365 Connected Experience Demo: Non-Profit/Association Pt. 1
This Donor Management journey demo shows a journey focused on donor stewardship and the personalization available in Dynamics 365.
On Demand Webinar: Delivering a Connected Student Experience with Dynamics 365
Successful education organizations know that creating a connected experience begins with putting the student at the center of everything that your institution does. In this webinar, you’ll see how Dynamics 365 can create personalized communications at scale with...
Success Stories
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